Lost Passport Guide

Official-source guide

Emergency passport processing times by issuing authority

Last checked: 19 October 2026 · Guides

Short answer
There is no worldwide emergency-passport processing promise. The issuing authority must verify identity, nationality, urgency, itinerary, and the document type. Official examples range from same-day or as-soon-as-possible temporary documents to several working days for an urgent full passport 1,23,4. Contact the exact embassy or passport office handling the case before changing travel.
Worldwide promise
None
Portugal urgent full passport
One working day at a counter, subject to cut-off 1
Polish temporary passport
As soon as possible, arranged with the consul 2
Malaysia decision target
Within five working days after receipt for a lost-passport investigation 3
Zimbabwe urgent processing
Up to 48 hours in the London embassy's stated Zimbabwe process 4

Official timing examples

These examples are not interchangeable. They refer to different document types, offices, and conditions.

Issuer or officeDocument or stagePublished timing
PortugalUrgent full passport, counter collectionOne working day if filed by the stated cut-off 1
Polish consulTemporary passportAs soon as possible, collection arranged with consul 2
Malaysia ImmigrationLost-passport investigation outcomeWithin five working days after receipt 3
Zimbabwe process listed by London embassyUrgent passport processing in ZimbabweUp to 48 hours 4
Japan passport officeNormal domestic full passportAbout two weeks in the stated standard case 5

What can slow the case

Missing identity or citizenship evidence, an unavailable civil record, a child-consent issue, local holidays, outside-hours access, and a complex itinerary can add time.

A police report, old passport copy, identity document, compliant photos, and confirmed itinerary can help the mission assess the file. They do not guarantee same-day issue.

Full passport or return document

A full passport may take longer and permit wider travel. A temporary or one-way document may be faster but limited to a stated route or return journey.

Ask what will be issued, when it can be collected, and whether the airline, destination, and every transit authority accept it.

Before changing the ticket

Wait for the issuing office to confirm the document type and realistic collection time. Ask the airline about change deadlines and document checks.

Do not treat an online appointment, payment, or accepted application as proof that the travel document has been issued.

Common questions

Can an emergency passport be issued the same day?

Sometimes, but only when the issuing authority offers it and completes all checks.

What does 'as soon as possible' mean?

It is not a fixed promise. The consul confirms the case-specific collection time 2.

Does paying urgent service guarantee boarding?

No. Issue, route validity, airline acceptance, and transit rules remain separate.

What should I ask the embassy?

Ask the document type, fee, issue time, validity, route limits, and collection method.

Rules and fees change. Check the official site linked above before you apply or pay. Spotted an error? Email [email protected] with the official link.

Sources

  1. Portugal government: electronic passport service
  2. Poland in the UK: temporary passport for an adult
  3. Immigration Department of Malaysia: Malaysian International Passport
  4. Embassy of Zimbabwe in London: passport application
  5. Japan Ministry of Foreign Affairs: passport processing notice

Related