Lost Passport Guide

Official-source guide

Lost New Zealand passport in Australia

Last checked: 19 October 2026 · Destination guides

Short answer
Report the passport lost or stolen to New Zealand Passports immediately 1. Report theft to Australian police and keep the report. Apply through New Zealand's official overseas passport route. If travel is within three days, use the urgent travel contact route before applying 2. A reported passport is cancelled and must not be used if recovered 1.
Passport report
New Zealand Passports 1
Australia theft report
Australian police
Urgent travel
Contact New Zealand Passports when travel is within three days 2
Fees
New Zealand overseas and urgent rates 3
Recovered passport
Do not use after reporting it 1

Report the loss

Use New Zealand Passports' official lost or stolen passport route immediately. Give the passport details and circumstances if known 1.

Make an Australian police report for theft or when required for supporting evidence. Keep the event number and written record.

Apply from Australia

Use the New Zealand overseas passport application route and prepare identity and citizenship evidence, a compliant photo, a passport copy if available, and the travel itinerary.

New Zealand Passports decides the application, verification, fee, and collection or delivery arrangement 1,3.

Urgent travel

If travel is within three days, New Zealand Passports says to call its urgent travel service before applying 2. The office will assess available options.

Confirm the document and timing before changing tickets. Check transit and airline acceptance.

Australian status records

If an Australian visa or residence record is linked to the old passport, use the official Australian government route to update the new number 4.

Do not use the old passport if recovered. Follow New Zealand Passports' return or destruction instruction 1.

Common questions

Who cancels the passport?

New Zealand Passports 1.

What if travel is within three days?

Call the urgent travel service before applying 2.

Who sets the fee?

New Zealand Passports 3.

Can I use it if found?

No, not after reporting it 1.

Rules and fees change. Check the official site linked above before you apply or pay. Spotted an error? Email [email protected] with the official link.

Sources

  1. New Zealand Passports: lost or stolen passport
  2. New Zealand Passports: urgent travel
  3. New Zealand Passports: passport costs
  4. Australian Department of Foreign Affairs and Trade: passports and travel

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