Lost or stolen Kenyan passport
- Apply
- Online at dis.ecitizen.go.ke 3
- Ordinary passport, 34 pages
- KSh 7,550 1
- Processing time
- 14 working days 2
- Abroad
- Emergency travel certificate, one way to Kenya 4
How to apply for a replacement
Passport applicants apply online and pay through the eCitizen portal. After paying, you book an appointment at a passport processing centre in Nairobi (Nyayo House), Kisumu, Mombasa, Eldoret, Nakuru, Embu, Kisii, Kericho or Bungoma to submit the application and enrol biometrics 3.
Kenyans abroad contact the nearest Kenyan high commission or embassy for appointments 3.
Fees
The Directorate of Immigration Services lists these fees 1:
- The 2025 service charter gives 14 working days for passport issuance, with the same KSh 20,050 fee for a lost or mutilated passport 2.
| Passport or service | Fee |
|---|---|
| Ordinary, A series (34 pages) | KSh 7,550 |
| Ordinary, B series (50 pages) | KSh 9,550 |
| Ordinary, C series (66 pages) | KSh 12,050 |
| Lost passport | KSh 20,050 |
| Mutilated passport | KSh 20,050 |
| Temporary permit | KSh 1,050 |
Documents for a lost passport
The Kenya High Commission in Malaysia lists these items for a lost passport 5:
- A completed and signed eCitizen passport application form
- Two payment invoices for the passport fee from eCitizen
- Your original birth certificate
- Your Kenyan national ID card, original and a copy
- Three passport photos with a blue background
- An affidavit and a police abstract
- A copy of your Kenyan recommender's ID card
- A formal request letter
If you are abroad
Kenyan missions process emergency travel documents for citizens abroad 6.
The Kenya High Commission in London issues an emergency travel certificate to citizens who must travel to Kenya in an emergency and have no valid passport or have lost it. It is a one-way travel document and the processing fee is £15 4.
London asks for a letter explaining the emergency, a signed application form, two photos, your birth certificate and Kenyan ID, a police report if the passport is lost, and your flight itinerary. It advises applying no earlier than two weeks before you travel 4.
What happens to the certificate and old passport
An immigration officer takes back the emergency travel certificate when you arrive in Kenya 4. The immigration pages we checked do not describe what happens to the record of the lost passport, so ask when you apply.
Common questions
How much does it cost to replace a lost Kenyan passport?
KSh 20,050, according to the Directorate of Immigration Services 1.
Do I need a police abstract for a lost Kenyan passport?
Kenyan missions ask for a police report or police abstract and an affidavit 4,5.
How long does a replacement Kenyan passport take?
The 2025 service charter gives 14 working days 2.
How much is a Kenyan emergency travel certificate in the UK?
The Kenya High Commission in London charges a £15 processing fee 4.
Rules and fees change. Check the official site linked above before you apply or pay. Spotted an error? Email [email protected] with the official link.
Sources
- Directorate of Immigration Services (Kenya): Type and fees
- Directorate of Immigration Services (Kenya): Service delivery charter 2025
- Directorate of Immigration Services (Kenya): Passports
- Kenya High Commission, London: Emergency travel certificate
- Kenya High Commission, Kuala Lumpur: Passport, new, replacement and damaged
- Directorate of Immigration Services (Kenya): Consular services
Related
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What to do first when your passport is lost or stolen abroad, from official advice by the US, UK, Canada, Australia, New Zealand, Ireland and Germany.